Urbo Life (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our mobile application and website (“Platform”).
By using our Platform, you consent to the practices described in this Policy. If you do not agree, please do not use our services.
1. Information We Collect
1.1 Information You Provide Directly
Personal Identifiers: Name, email, phone number, postal address.
Account Information: Login credentials, profile data, preferences.
Payment Details: For purchases via our Platform, processed securely by third-party providers.
1.2 Information Collected Automatically
Device Info: Device model, OS, IP address, browser type, unique IDs.
Usage Info: App activity, interactions, crash logs, diagnostics.
Location Data: We collect precise and approximate location data in real time (foreground or background) for logistics, delivery, and operational features. You can control location access via device settings.
Required Disclosure: The app collects location data to support delivery and tracking features, even when the app is closed or not in use.
1.3 Data from Third Parties
Analytics tools (Google Analytics, Firebase).
Payment processors for secure billing.
Login/authentication services (e.g., Google, Facebook).
2. How We Use Your Information
Provide and improve platform functionality
Enable live tracking, navigation, and delivery features
Personalize user experience